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1. When do you need
to install USB Driver program? [For Device
with USB] |
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If your computer is
Windows 98 system, you will need to install
the USB driver. The USB driver program is
provided and can be found in the CD Rom
that comes along with the package. Please
do follow the instruction given in the
User's Manual. |
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2. Do we
need to install the PCLink? (Besta Device
with Download Capability) |
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PCLink is a useful
software for you to transfer data between
the digital dictionary and the PC by
PCLink program and PCLink cable. You can
backup, restore and download data of Name
Card Information, Schedule and other
multimedia features (Depending on your
model). PCLink software interface is
similar to Outlook, it is very convenient
to use, so you can handle it easily.
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3. How to
prevent “Battery Leakage”? Will
it still be under warranty? |
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"Battery
Leakage" will result in Short Circuit!!!
Warning!!!
- Once the device
circuit board is shorted, it will be
irreversible. Fault cause by such
situation is not cover by
warranty.
- Note: Please remove
the battery when you know that you will
not be using the device for
sometime.
- Change the battery
- once it ran out of battery, do not
leave it in the device. Some typical
brand of battery have a higher rate of
battery leakage problem, please do
select wisely.
- Try not use the
adapter when using normal battery
(Non-Rechargeable).
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4. Why my
battery couldn't last? Is there an
indicator to show that the lifespan is
up? |
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There are a few
possibilities:
- The battery
lifespan is up or you might not have
charge the battery correctly. In
certain case it is due to mechanical
fault.
- There is a battery
indicator for most of our devices, when
you try to charge the device, the
indicator turn to full charge within
seconds. This is one of the common sign
that the battery lifespan is finished
and it time for replacing it with a new
one. In some cases, the battery contact
becomes moldy.
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5. Can I
use other adapter or battery? |
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It best to use the
original accessories given. When you use
accessories other than those provided by
Besta, it will not be covered under
warranty. Use at your own
risk... |
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6. What
happen if I leave it overnight when
charging? |
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Not too good if you
do practice this, although some of the
device and battery have the features of
cutting off the current when fully charge,
it is still safer to remove the adapter
when not in use to prevent any possibility
of damage due to any unforeseen
faults. |
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7. Why my
device can’t charge at all? Sounds
familiar? |
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- Most of the time,
it is due to incorrect insertion of the
adapter pin. You might want to check if
you have inserted the adapter pin into
the right location.
- Sometime due to
mechanical fault – Please do pay
us a visit!
- Do not overcharge
your device – Please see the
User’s Manual for information on
the number of hours for charging.
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8. Having
problem with the writing pad? [For device
with Stylus Pen Feature] |
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You might not
have calibrated your device
correctly.
- You will be able to
do so during "System Reset" or through
"Touch Panel Correction" in TAB "SYS"
.
- Make sure you tap
the centers of the targets to calibrate
the sensitivity and accurate position
of the touch panel.
- If this doesn't
solve your problem, please do visit our
service center.
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9. Does the
digital dictionary have traditional and
simplified Chinese? |
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Yes, all models
come with it!
- To change to either
one of the style for viewing, you need
to proceed to the Chinese manual first.
Press "C/E" on the keyboard till you
see the Chinese manual. Follow by
pressing "Shift" + "Tab" on the
keyboard. For some of the device, you
just need to press tab.
- It best to select
the type of format you prefer first.
Have fun!
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10.
International Warranty? |
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All Besta products do
not have international warranty. Repair and
Service Charges will not be the same for
any Overseas Purchases. |
